1. Order Processing Times
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
During high-volume periods or festive seasons, processing times may experience slight delays. We will communicate any significant delays directly to you.
2. Shipping Rates & Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery estimates are as follows:
- Standard Shipping: 3 to 7 business days depending on your location within India.
- Express Shipping: 2 to 4 business days (available in select pin codes).
3. Delivery Locations
We currently ship nationwide across India. At this time, we do not offer international shipping outside of India.
4. Order Tracking
Once your order has shipped, you will receive an email notification containing a tracking number and a link to the courier's website to monitor your delivery status. Please allow up to 24 hours for the tracking information to become active.
5. Packaging Integrity
We take immense care in packaging our glass jars to prevent breakage during transit. If your order arrives damaged, please refer to our Refund Policy for instructions on how to process a replacement.